“What’s the Wi-Fi password?” is one of customers’ most frequent questions. Many businesses, in an effort to streamline services, respond by publicly posting the password in question. But many do not realize that this renders a network almost as insecure as if it had no password at all. But how does a business avoid handing out a password to anyone who asks without causing a burden of time and effort on employees? RG Nets’ rXg Custom Captive Portals feature not only solves this problem, but provides ample opportunity for customer engagement through a slick, simple interface. When a customer attempts to connect to your Wi-Fi network they will be redirected to a Custom Captive Portal. This portal allows them to access your network after providing any amount of Personally Identifying Information (PII) you request and/or accepting any Terms of Use you decide. Not only does this make your network more secure, by giving you identifying information for each user on your network, it also protects you from liability if customers break the Terms and carry out unapproved behavior on your network. Importantly, your Custom Captive Portal can be customized however you like. It becomes one of your customers’ main contacts with your business and is an excellent way to make positive impressions, convey important information about policies, ongoing events, or available deals, and assure your customers you take their browsing security seriously. Utilizing the rXg’s integrated billing features, speed or privacy network tiers can be offered for purchase. Captive Portals also integrate nicely with Loyalty Programs, allowing customers to login, receive points, access coupons, and more. To learn more about how Custom Captive Portals can make your network secure, personalized, and profitable, speak to your RG Nets representative or visit www.rgnets.com today.

One of the biggest aggravations for employees and administrators are network slowdowns and interruptions. Nothing sends end-users running to IT like unresponsive Wi-Fi. Ensuring that businesses have adequate bandwidth, and that bandwidth is distributed effectively to users, is a vital task. RG Nets’ rXg has a straightforward, no-configuration-necessary solution that ensures better network performance and full, balanced bandwidth utilization: Fair Share Equalization. The majority of networks employ only basic Quality of Service (QoS) optimizations like prioritizing phone and video calls, with the rest of network traffic operating on an essentially “first come, first serve” basis. This works until it doesn’t – all it takes is a user or process being particularly resource-demanding to bring a functional network down to an unusable crawl. The rXg’s Fair Share Equalization feature automatically allocates bandwidth across a network, ensuring that each user can still functionally use the Internet even during slowdowns. Even as demands on your network mount – from heavier-hitting processes or an increasing number of end-users – Fair Share Equalization makes your network flexible and adaptable. Thousands of dollars can be saved per location annually, even monthly, by ensuring that all available bandwidth is being used before considering larger uplinks. If or when larger uplinks are needed, they can be purchased with full confidence. Speak to your RG Nets representative, or visit www.rgnets.com, to learn how the rXg can make your network optimized, efficient, and profitable today.

A guiding principle for all successfully managed business networks is adherence to strict cybersecurity standards. Businesses need a scalable, robust authentication system to protect systems from attacks and malicious users. Simply adding a username and password to a network is insufficient to fully secure a network, but the rXg’s integrated RADIUS feature is a scalable, effective cybersecurity solution. RADIUS is a long-standing pivotal cybersecurity technology that protects your system by autonomously authenticating and authorizing users while simultaneously streamlining the process of accounting for users’ data. By utilizing a client/server methodology, RADIUS automatically and intelligently checks incoming logins to a verified database. It seamlessly enforces security and network privileges for all users on your network, ensuring users can only access necessary systems. For particularly security-minded admins, or for industries where data access and accountability is of central importance, RADIUS can be easily configured to store user network data in accessible, coherent audit trails. Any data necessary can be collected, from a user’s time on the network to the exact details of what they were doing. Additionally, as with all rXg features, RADIUS features integrate with the rXg’s inbuilt Billing features. Companies that bill users based on data usage will find calculating exact user data usage a breeze. RG Nets’ rXg’s fully customizable portal makes incorporating RADIUS configurations into your network easy and intuitive. To learn more about RADIUS or the rXg’s myriad of cybersecurity features, visit rgnets.com or speak to your RG Nets representative today.

Software-defined wide-area networks, SDWANS, are making enterprise networks smart - a necessity in today’s business climate. RG Nets’ rXg SDWAN solutions help businesses manage increasingly complex networks, improve network security, and lower management costs. Unlike hardware-based solutions, software-based networking allows administrators to create streamlined network overlays, significantly reducing router and gateway management, manpower, and time costs. Instead of having to send out crucial IT personnel to install, setup, and change each and every device, you can now control and optimize your entire network from the rXg’s centralized portal. New hardware installs are now a simple matter of plug-and-play, the rXg SDWAN recognizing and integrating each new device to the network. Not only does the rXg’s SDWAN make management a breeze, it renders networks easily scalable, dynamic, and customizable to any use case. SDWAN makes incorporating cloud-applications and services into your network intuitive and hassle-free. Increased and adaptable control over network traffic ensures that your network operates at maximum efficiency. Easily prioritize and secure business communications and maintain high speeds by separating necessary but slower processes like backups and updates to dedicated channels. RG Nets’s rXg SDWAN makes networks smart, secure, and streamlined, integrating seamlessly with the rXg’s hundreds of features ready and waiting to optimize your network. To learn how the rXg’s SDWAN can streamline and simplify your company’s network management, speak to your RG Nets representative or visit www.rgnets.com today.

Business today happens on the web – both in and out of the office. Between internal company intranets and external websites for consumer information, advertising, and marketplaces, businesses are often boasting at least three separate web services. Historically, hosting multiple sites has not come cheap, with separate physical web servers having to be bought or rented for each service. RG Nets’ rXg’s integrated Virtual Hosting eliminates the need for multiple servers, streamlines management, and significantly reduces web service hosting costs. The rXg’s Virtual Hosting utilizes a single server for all your web service hosting needs, significantly reducing hosting costs and equipment footprint. All resources, including website URLs, IP addresses, and the actual physical computing power required to power and run the web services are easily configured through the rXg’s interface. Significantly, resources are dynamically assigned, ensuring that the rXg smartly configures usage based on need. Heavier-trafficked services automatically receive more resources to power them and the system responds fluidly to periods of fluctuating usage. The rXg’s seamless third-party integration means Virtual Hosting can be utilized with remote or on-site hardware. To learn more about how the rXg’s Virtual Hosting can increase efficiency, reduce overhead, and simplify web service management, speak to your RG Nets representative or visit www.rgnets.com today.

Mitigating customer frustration by anticipating customer needs is vital to maintain numbers and increase customer retention. One of the quickest ways to annoy a customer is to allow them to get lost. If your customer has a goal in mind and cannot figure out how to achieve it, they are extremely likely to leave and seek solutions elsewhere. The rXg’s Wayfinding feature utilizes Access Points to determine a customer’s location, designed with large business and venues in mind. Whether a shopping mall, department store, stadium, MDU, school, hospital, or transportation hub, Wayfinding significantly reduces customer frustration and confusion. Utilizing your business’ Custom Portal, Wayfinding allows users to see where they are on site. It has a variety of programmable levels of interactivity to meet site and customer needs. Wayfinding can show a simple “You Are Here” on the site map or show the customer where they are in relation to their destination. Additionally, customers can search for certain goods or services and have their respective locations highlighted for easier navigation. For example, customers could search for all of the shoe stores in a mall or food vendors at a sports stadium. At sites with a variety of distributed services, such as hospitals, users can select which wing of the hospital they are attempting to find and their path will be laid out for them. Wayfinding integrates seamlessly with the rXg’s other features such as the Custom Captive Portal. To learn more about how RG Nets’ rXg can improve your employee and customer experience, speak to your RG Nets representative or visit www.rgnets.com today.

RG Nets’ rXg Sponsored Guest Self-Registration is the most customizable solution for securing customer and client access to business networks. Our solution’s ease and flexibility make it the perfect option to meet a range of client needs, from industry leaders protecting confidential information to coffee shops looking to improve crowd flow. No matter your need, RG Nets’ rXg Sponsored Guest Self-Registration can make your network secure. We are all aware that “open” Wi-Fi networks – with no password configured – are insecure. But many are unaware that even a publicly available Wi-Fi password creates an insecure network. It becomes next to impossible to control who is using your network and how. This leaves data and your business vulnerable to bad actors, potentially liable for any unapproved activity. Sponsored Guest Self-Registration removes the need for freely handed-out passwords and ensures you can control who is on your network and what they are doing. Utilizing a portal on users’ personal devices, Sponsored Guest Self-Registration allows users to provide Personally Identifying Information (PII), after which network access is approved (either automatically or manually) by an administrator. It can be configured to allow as much or as little access to network resources as desired, for any length of time, and in return for any amount of PII. Portal customization is endless, and Sponsored Guest Self-Registration works seamlessly with the rXg’s integrated billing, allowing you to not only protect your network, but customize it and make it profitable. To learn how RG Nets can secure your network, contact your RG Nets representative or visit www.rgnets.com to learn more.

RG Net’s rXg Dwell Time feature offers two great benefits in one: incredibly valuable information to the network administrator and ample opportunity to improve customer experience. By utilizing a customer’s device location, Dwell Time measures the length of time users spend in each area of your site. Dwell Time lets owners see exactly how customers interact with their business. This can be anything from how long a customer typically browses different product sections to how long customers spend waiting in lines for services. Modifications can then be easily made to streamline crowd movement, improve product offerings, reduce spending by removing less popular products and services, and opportunities for customer interaction. Like all rXg features, Dwell Time integrates seamlessly with the rXg’s other tailored features. One of these complementary features is Events. When Dwell Time and Events are used in tandem, multiple opportunities to improve customer experience arise. Events can be triggered after a customer spends a certain length of time in an area on site, when their device changes Access Points, automatically after a certain task is performed, or when any desired condition is met. This could be anything from providing relevant coupons, suggesting the customer move to an available shorter line to receive faster service, or inform them of nearby deals or services they may not be aware of. To learn more about how Dwell Time can help you improve customer experience, reduce overhead, and tailor your business to meet customer needs, speak to your RG Nets representative or visit www.rgnets.com today.